Privacy Policy
Last updated: 7 July 2025
1. Introduction
PropTech Consult UK (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and safeguard personal data when you interact with https://proptechconsult.uk/ and our related services.
Data Controller:
PropTech Consult UK
Email: info@proptechconsult.uk
If you have unresolved concerns, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
2. Personal data we collect
| Data category | Examples | How collected |
|---|---|---|
| Identity & Contact | Name, email, telephone, company | Contact forms, demo requests, event sign-ups |
| Technical | IP address, browser type, device identifiers | Automatic via cookies, server logs |
| Usage | Page views, link clicks, time on page | Analytics cookies & similar tech |
| Marketing Preferences | Consents, opt-in/opt-out flags | Forms, email footer links |
| Professional Information | Job title, sector, property portfolio size | When you provide it or during consultations |
We do not knowingly collect data from children under 16.
3. Purposes & lawful bases
| Purpose | Lawful basis (UK GDPR Art. 6) |
|---|---|
| Provide and maintain the Site | Legitimate interests |
| Respond to enquiries, schedule demos | Contract, legitimate interests |
| Send newsletters or marketing | Consent (you may withdraw any time) |
| Improve site performance & user experience | Consent (analytics cookies) |
| Detect, prevent or report fraud/security issues | Legal obligation, legitimate interests |
| Comply with legal or regulatory requirements | Legal obligation |
4. Sharing your data
We only share personal data with:
- Service providers who process data on our behalf (e.g., hosting, email newsletter, analytics); bound by confidentiality and data-processing agreements.
- Regulators, courts or law-enforcement when required by law.
- Prospective acquirers during corporate restructuring, subject to confidentiality safeguards.
We never sell your data.
5. International transfers
Where service providers are outside the UK, we ensure appropriate safeguards (e.g., UK Addendum to EU Standard Contractual Clauses or adequacy decisions) are in place.
6. Data retention
We keep personal data only as long as necessary for the purposes outlined:
- Contact form enquiries: 24 months from last interaction
- Newsletter subscription data: until you unsubscribe
- Analytics data: 26 months (Google Analytics default)
- Contractual records: 6 years post-contract for tax/audit purposes
7. Security
We implement technical and organisational measures such as encryption in transit (HTTPS), firewalls and access controls. No system is 100 % secure, but we work to mitigate risks.
8. Your rights
You can exercise these rights free of charge (subject to legal exceptions):
- Access – obtain a copy of your personal data.
- Rectification – correct inaccurate or incomplete data.
- Erasure – request deletion (“right to be forgotten”).
- Restriction – limit processing.
- Data portability – receive data in a machine-readable format.
- Object – object to processing based on legitimate interests or direct marketing.
- Withdraw consent – at any time when processing is based on consent.
- Complain – to the ICO (ico.org.uk).
To exercise rights, email info@proptechconsult.uk with “Privacy Request” in the subject line.
9. Automated decision-making / profiling
We do not use your personal data for automated decision-making that produces legal or similarly significant effects.
10. Third-party links
Our Site may contain links to external websites. We are not responsible for their privacy practices; please review their policies.
11. Changes to this policy
We may update this Privacy Policy periodically. Significant changes will be posted on this page and, where appropriate, notified to you by email.
12. Contact
For privacy questions or to exercise your rights:
Email: info@proptechconsult.uk
Subject: “Privacy Enquiry”